Reputation Management
Built for growing businesses

Your reputation
is your marketing budget.

87% of customers check Google reviews before calling a local business. If your competitors have 200 reviews and you have 14, they win before the phone rings. Specter automates review collection so you build your reputation every single job.

100%
Completed jobs get a request
Hands-Off
Zero manual effort
90 Days
To see results
Reputation · Live Requesting
Average Rating
4.9 ★★★★★
Reviews
212
Requests Sent
76
New This Month
31
The Problem

You do great work. Nobody knows about it.

Customers who had a great experience almost never leave a review unprompted. They mean to — they just forget. Meanwhile, a customer who had a bad experience is highly motivated to post.

  • Happy customers don't leave reviews unless asked at exactly the right moment
  • Unhappy customers self-motivate — your rating skews negative
  • Competitors with more reviews win the call even when your work is better
  • Google Maps ranking is directly tied to review volume and recency
The Math Is Simple

If you complete 30 jobs per month and convert 20% of requests, you get 6 reviews. Automate the request to every completed job and get the timing right — you can push that to 40–50% conversion. That's 12–15 reviews per month, every month, without a single manual message.

The Compound Effect

Reviews aren't just about conversion — they're about visibility. Google's Maps algorithm rewards consistent, recent reviews. More reviews = higher local ranking = more calls. Most clients break even within the first 2–3 new jobs it generates.

How It Works

Ask at the right moment. Every time.

Timing is everything with review requests. We configure your system to fire at exactly the optimal post-job window — completely hands-off.

01

Job Completed

Your technician marks a job complete. That single action triggers the entire review sequence automatically — no manual sending, no missed opportunities.

02

Review Request Sent

A personalized text with a direct link to your Google review page. One tap and they're writing a review. A gentle follow-up goes out days later if no response.

03

Visibility Grows

New reviews post to your Google profile. Your rating climbs. Your Maps listing ranks higher. Every job compounds the advantage.

What You Get

Your reputation, on autopilot.

Automatic

Request after every job

Every completed job triggers an automated review request. You never have to remember to ask.

Precise

Optimal timing, always

The request fires when customer satisfaction is at its peak — not too soon, not too late.

Alert

Instant negative review alerts

If a low-star review posts, you're notified immediately with a drafted professional response.

Rank

Improve Google Maps ranking

Google rewards consistent review volume and recency — more calls from customers who never see your ads.

Frictionless

One-tap review link

A direct link takes the customer straight to the Google review form. Fewer clicks = more completions.

Compliant

Fully Google-compliant

Honest, non-incentivized requests sent to all completed-job customers — keeps your profile safe.

Every Job
Gets a review request
90 Days
Typical time to results
1–2 Weeks
Complete setup
Common Questions

Everything you want to know before you book.

What if I get a negative review?+

We alert you immediately and help draft a professional, measured response. Negative reviews are often recoverable.

Is automating requests against Google's rules?+

No. Asking customers for honest reviews is allowed as long as you're not incentivizing or filtering. Our system asks all completed-job customers.

When does the review request go out?+

Typically within a few hours of job completion, when the experience is fresh and satisfaction is at its peak.

What if a customer ignores the first message?+

A single gentle follow-up goes out a few days later. After that, we stop — we never spam.

How long until I see more reviews?+

Most clients see their first new reviews within the first week. Within 90 days, review volume and rating both climb meaningfully.

Can this help my Google Maps ranking?+

Yes. Review volume and recency directly improve how often your business appears in local search.

What Else We Do
Book a Strategy Call

Start building your reputation with every job.

Book a free 15-minute strategy call. We'll look at your current Google profile and show you exactly how automated review collection works for your business.